Privacy Policy

Gangasagar Darshan is operated by A 2 Z TRIP. A2Z Trip is responsible for processing personal information collected through this website.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and how we protect your information.

1 Information We Collect

When you contact us, make a booking, request a service, or use our website, we may collect certain personal information, including:

  • Name
  • Mobile/telephone number
  • Email address
  • Billing and payment-related information
  • Address
  • Names of people traveling with you
  • Travel dates and destination-related information
  • Booking and reservation details
  • Any other information that you voluntarily provide to us

We collect this information primarily to process your requests, confirm bookings, provide travel services, and communicate with you regarding your arrangements.

2 Booking and Travel Information

When you book a tour, accommodation, transportation, sightseeing service, or any other travel-related service through Gangasagar Darshan, we may collect information necessary to complete and manage your booking.

This may include:

  • Passenger or traveler names
  • Contact details
  • Travel dates
  • Number of travelers
  • Pickup and drop-off details
  • Accommodation requirements
  • Special requests or preferences
  • Payment and transaction details

This information helps us provide the services requested by you and communicate important updates related to your booking.

3 How We Use Your Information

The information collected from you may be used to:

  • Process and confirm your bookings
  • Provide requested travel and tourism services
  • Communicate booking confirmations and updates
  • Respond to your questions and inquiries
  • Contact you regarding changes or important information about your booking
  • Improve our website and services
  • Provide customer support
  • Prevent fraudulent or unauthorized activities
  • Maintain our business and service records
  • Send promotional information when you have permitted us to do so

4 Sharing of Personal Information

Gangasagar Darshan may need to share certain information with trusted third parties when it is necessary to provide the services requested by you.

Depending on the service you book, this may include:

  • Hotels and accommodation providers
  • Transportation providers
  • Tour and sightseeing service providers
  • Travel partners
  • Payment service providers
  • Other service providers involved in fulfilling your booking

We share only the information reasonably necessary to provide or manage the requested service.

Gangasagar Darshan does not sell or rent your personal information to third parties for their independent marketing purposes.

5 Payment Information

If you make an online payment through our website, your payment information may be processed through a third-party payment gateway.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Gangasagar Darshan does not intentionally retain complete credit/debit card details unless specifically required and permitted for legitimate business purposes.

6 Communication and Promotional Emails

We may use your contact information to communicate with you about:

  • Booking confirmations
  • Payment status
  • Travel updates
  • Service-related notifications
  • Customer support requests
  • Important changes to our services

Where applicable, we may also send promotional offers, travel packages, or other marketing communications.

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

7 Contact and Inquiry Forms

When you submit an inquiry or contact form on our website, we may collect information such as your name, phone number, email address, travel requirements, and message.

This information is used only to respond to your inquiry, provide requested information, or assist you with our services.

8 Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies are small files stored on your device that help us:

  • Remember certain preferences
  • Understand how visitors use our website
  • Improve website performance
  • Provide a better user experience
  • Analyze website traffic

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

9 Automatic Collection of Technical Information

When you visit the Gangasagar Darshan website, certain technical information may be automatically collected by our website or service providers.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Referring website
  • General website usage information

This information is generally used for website security, analytics, troubleshooting, and improving our services.

10 Third-Party Websites

Our website may contain links to third-party websites, including hotels, travel partners, payment providers, social media platforms, or other external services.

Once you leave the Gangasagar Darshan website and visit a third-party website, that website's own privacy policy and terms may apply.

Gangasagar Darshan is not responsible for the privacy practices, content, or security of third-party websites.

11 Information Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

12 Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain booking and transaction records, comply with applicable legal obligations, resolve disputes, and enforce our agreements.

When personal information is no longer required, it may be securely deleted or anonymized where appropriate.

13 Children's Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

14 Your Privacy Choices

Depending on applicable law, you may have the right to:

  • Request information about the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of promotional communications
  • Ask questions about how your information is used

To make a privacy-related request, please contact Gangasagar Darshan using the contact details provided on our website.

15 Changes to This Privacy Policy

Gangasagar Darshan may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Effective Date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

16 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact A 2 Z TRIP through the contact information available on our website.

We will make reasonable efforts to respond to your privacy-related queries and requests.